Although the hosting service supplied by the different companies is virtually the same, each provider has a personalized platform with its own tweaks and ways to perform specific things. This is why, an info-ridden knowledge base will be rather helpful both for persons with little or no prior experience and for technically skilled users who will eventually find out how certain operations are performed, but will waste precious time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and easy to use, saving users both time and energy. The consequence is more contented clients, since they can swiftly find the info they want, and significantly less work for the technical support staff representatives, because usually most of the inquiries and difficulties that clients have got are already described in the knowledge base. Provided that the articles themselves are expertly written and cover more things, you’ll be able to find out more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

If you purchase a web hosting plan from our company, you’ll get access to our in-depth online help documentation where you will find info about de facto everything connected with our hosting plans. The topics cover anything from how to create an e-mail account on your phone, to how to do different things using an .htaccess file. The articles are written in a simple-to-grasp manner and offer step-by-step instructions on how to perform a specific operation inside your Hepsia Control Panel. You can also find info that is not directly connected to Hepsia, for instance one that concerns online apps on your computer. The complete collection of articles will be available in the Help section of the Control Panel, but those that are related to a certain section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you’ll be able to become aware of pretty much everything connected with your account.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a comprehensive online knowledge base for all our present and prospective clients, so if you purchase a semi-dedicated server plan through our company, you’ll be able to find any information that you’re searching for at any time. We’ve got a vast number of educational articles, which will help you understand better what is going on in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are only two examples. Our in-depth manuals will help you do anything you need – uncompress an archive, import a database, redirect a domain, and so on. Moreover, we also have troubleshooting guidelines, which will enable you to discover what precipitates a certain problem and the feasible solutions for it. In case you are not able to send emails or your domain returns a 500 Internal Server Error message, for example, you can check our knowledge base and correct the issue right away. The articles can be accessed through any section of the Control Panel, as well as through the all-encompassing Help section.