A live chat is a real-time way of communication between a website hosting provider's support crew and its customers. It's an efficient way to receive some info about the web hosting services or get some issue resolved because you are talking to a live representative. The benefits of using a real-time chat service rather than calling or opening a ticket are the low possibility of mistakes any time you exchange data like usernames or domain names, the faster response time because the communication is live as well as the fact that you do not have to stay on the chat constantly - you are able to do another thing while the agent examines the issue involved. Also, you'll be able to connect with a live chat room from any kind of computer that's connected to the Internet, avoiding the phone rates that you'll have to pay when you are calling to another country.

Live Chat Support in Web Hosting

As a part of the support services that we provide for all our Linux web hosting, we've live chat support that is online all the time, even on holidays. You can contact us no matter if you already own an account or not, as we will support you with nearly anything, ranging from supplying you with basic info about our solutions in case you aren't our client yet and you are considering to purchase one of our packages, to assisting you with creating an e-mail account in an e-mail client. Part of the problems are more complex and time-consuming, and you'll have to use the ticketing system that is incorporated into our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all of our Linux semi-dedicated hosting, you will be able to get the answers for any questions you may have or get numerous issues taken care of quickly. Our chat service is online each and every day, thus you'll be able to get in touch with an agent even on holidays and weekends. In the event that you're unsure which plan would be better for your sites or if our leading-edge cloud hosting platform matches some system requirements, you can join the live chat before you purchase anything. In case you're a present customer, you'll be able to receive more info about billing issues, account settings as well as a variety of common tech problems you may encounter, for instance when you are unable to install an e-mail account in a client on your personal computer. Our live chat will save you lots of time no matter where you are or when you contact us.