A 99.9% Server Uptime
The primary advantage of creating your very own web hosting platform is that you don’t have to worry about compatibility – you design a particular set of software tools in such a way so as to be compatible with a specific set of hardware elements. The result is something even more steady and dependable, because there are less potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware elements in addition to a seriously modified version of SELinux so as to create a very secure and safe environment for your own personal sites.
That is the reason why, with each of our Linux web hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you wish to offer an enterprise–grade web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a lightning–fast connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you select: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to minimize all potential risks with our cloud hosting plans and irrespective of the fact that we offer premium–quality customer support, sometimes the customer is simply not pleased with what we have to offer. Or he needs to move to a more powerful hosting service, such as a virtual private server or even a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t completely pleased, you will get a reimbursement.
24/7 Technical Support
We have cautiously chosen each individual member of our 24x7 support staff so that we can offer the best possible customer care service that you can get. Each one of our tech support engineers has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. And they’re at your disposal 24–7–365 – you can get in touch with them at any moment and they’ll respond to you ASAP.
Their average support ticket response time is under twenty minutes, whilst with many other hosting companies you need to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to in under 60 minutes.