An Intuitive Help Center
You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center section integrated into your Hosting Control Panel. It boasts an elaborate database with regularly asked questions and exhaustive how–to articles compiled by our experienced technical support team.
If you would rather see how an action is achieved or how a problem is taken care of, instead of just reading about it, then take a look at our selection of how–to video tutorials. They address a lot of different topics and will help you swiftly understand how to work with the Hosting Control Panel.
A One–Hour Ticket Response Guarantee
With each of our semi–dedicated servers, we offer a 24/7 customer support service with a one–hour support ticket response time guarantee. A group of practiced support engineers will be available to you to respond to all the enquiries that you could possibly have. During non–busy hours, an answer will be supplied within just twenty minutes.